Lean Manufacturing and Six Sigma Definitions

Glossary terms, history, people and definitions about Lean and Six Sigma

John Shook

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John Shook was the first American employee at Toyota’s world headquarters starting in 1983 and that company’s first American “kacho” (manager) in Japan. In his 11 year Toyota career, John also served as deputy general manager of the Toyota Production System Support Center (TSSC), which assists automotive suppliers to implement lean manufacturing.

He consults widely on lean manufacturing and is a principal in the Training Within Industry (TWI) Network, a group of lean manufacturing specialists. He maintains affiliations with the Lean Enterprise Institute (LEI) and the University of Michigan’s Japan Technology Management Program. He is co-author, with Mike Rother, of the popular value stream mapping (VSM) workbook, Learning to See, published by LEI. He was also author of Managing to Learn about A3 problem solving and coaching.







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