Lean Manufacturing and Six Sigma Definitions

Glossary terms, history, people and definitions about Lean and Six Sigma

Lean Startup

Eric Ries explains the methodology in his book, The Lean Startup. He argues that in order to build a great company, one must begin with the customers in the form of interviews and research discovery. After building a Minimum Viable Product (MVP) and then testing and iterating quickly, the product or service results in less waste and a better product market fit. Ries also recommends using a process called the 5 Why’s, a technique designed to reach the core of an issue.

Key concepts of the approach include:

  • Minimum viable product (MVP) – the version of a new product which allows a team to collect the maximum amount of validated learning about customers with the least effort (similar to a pilot experiment).
  • Continuous deployment – a process where all code that is written for an application is immediately deployed into production (software only).
  • Split testing – The goal is to observe differences in behavior between the two groups (A/B) and to measure the impact of each version on an actionable metric.
  • Actionable metrics – In contrast to vanity metrics, these are measurements that accurately reflect the key drivers of business success based on customer engagement.
  • Pivot – a structured course correction designed to test a new fundamental hypothesis about a product, strategy, or engine of growth in a business.
  • Innovation accounting – a way to track performance of a new product or service that differs from traditional accounting methods that are too focused on ROI and revenue.
  • Build-Measure-Learn – an improvement cycle that drives the quick creation of a minimum viable product of on idea, measures its effectiveness in the market, and learns from that experiment to create a new MVP
  • Business Model Canvas – a visual chart with elements describing a firm’s value proposition, infrastructure, customers, and finances, to help assist firms in aligning their activities by illustrating potential trade-offs.

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