Lean Manufacturing and Six Sigma Definitions

Glossary terms, history, people and definitions about Lean and Six Sigma

SWIFT

Acronym for Structured What-if Technique to identify risks and causes more quickly than FMEA methods.

Two major questions are asked of teams during a brainstorming session

  • What if? (risk)
  • How could? (cause)

Examples:


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  • Manufacturing: Setup error
    • What if the operator selects the wrong setting during setup?
    • How could an operator select the wrong setting?
  • Healthcare: Dosage
    • What if a patient was given the wrong dosage?
    • How could a patient be given the wrong dosage?
  • Office: Missed invoice
    • What if an invoice was not processed?
    • How could an invoice be overlooked or not processed?

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